Centre for Information and Communication Technology

The approximately 3,000 staff members of the Centre for Information and Communication Technology (B/CICT) in Apeldoorn develop, manage and monitor the entire computer system used by the more than 30,000 staff members of the Tax and Customs Administration.

This makes B/CICT one of the largest internal ICT organisations in the Netherlands.

B/CICT operates 7 days a week and 24 hours a day, managing one of the largest customer databases in Europe. This database contains all the fiscal information of millions of taxable private individuals, vehicles and enterprises. In addition, the database stores the ‘historical’ as well as the current data. Apart from data management, the central computer processes millions of transactions, involving many billions of euros on an annual basis.

Furthermore, B/CICT ensures that the staff members of the Tax and Customs Administration have everything they need in the area of computing (from a mouse to software). B/CICT also has an advisory role, for instance when new systems are to be purchased.