Applying for an AEO Security and Safety certificate

An application for an AEO certificate consist of 3 parts:

Complete your application in full

We will only handle your application if it has been completed in full and all appendices have been submitted. If your application is not complete, we will send you a request for submission of the lacking details within 30 days of receiving your application.

  • The application form must be signed by an authorised director. If a director is jointly authorised, all directors will need to sign, or a signed power of attorney must be submitted.
  • You are requested to state the capacity of the signatory/signatories.

Terms for our decision

Once we have received the full application the following terms will apply:

  • We will notify the authorities in other EU member states of your application within 7 days.
  • We will decide whether or not to issue the certificate within 120 days. If we are unable to keep to this term, we may extend the term by 60 days. You will always be duly informed. 
  • If we require more information we may extend the issue term by 30 days.

If you need to make adjustments during the AEO verification in order to comply with the AEO criteria, the days required for this do not count towards the period within which we have to take a decision.

Organisations with branches in different EU member states

Does your organisation have branches in different member states? In that case the country where you must apply for the certificate depends on your legal status. Is the branch a separate legal person? In this case, you must apply for the certificate in the member state where it has its registered office. Is the branch a permanent establishment? A permanent establishment falls under a legal person. In this case, you must file the application in the member state where this legal person has its registered office.

You can find more information about multinational organisations with branches in different EU member states on the EU AEO website.

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