How do I apply for a customs authorisation?

If the authorisation is valid in more than one Member State, you will have to apply for it in the EU Trader Portal as of 1 May 2019. If it concerns an AEO authorisation or BTI decision, you can apply for this in the EU Customs Trader Portal as of 1 October 2019.

In our Customs authorisations overview you can see exactly when you use the portal for your application. Are you a sole proprietor? If so, use the application form for your authorisation or BTI decision.

Apply for an authorisation with an application form

Fill in the form completely and send it to us by post. Unfortunately, you are not yet able to send us the forms digitally.


The application form will often inform you if you also need other authorisations. For example, 'Authorisation for Comprehensive Guarantee' or a 'Registration for Electronic Communication'. Request them simultaneously, to save time getting everything organised.

You will generally receive your authorisations within 90 days

Some authorisations more quickly. Authorisation for a Customs Warehousing procedure in the Netherlands takes 60 days.

Other special procedures which only involve the Netherlands take 30 days. This applies to authorisations for:

  • Inward Processing procedure
  • Outward Processing procedure
  • End Use procedure
  • Temporary Admission procedure

Applications for an authorisation in the EU portals

You can apply for single authorisations in the EU Trader Portal. As of 1 October 2019, you will be using the EU Customs Trader Portal for your AEO authorisation. Are you a sole proprietor, or do you have a head office outside the customs territory of the Union? If so, use the application form.

You will usually receive a single authorisation within 120 days.

Overview of customs authorisations

There are quite a few authorisations: they are listed in the overview. Is the authorisation valid in several Member States – also known as a single authorisation? If so, you can apply for it via the EU Trader Portal. You will find a link to that portal in our overview. Does it concern an AEO authorisation? If so, you will see a link to the EU Customs Trader Portal. Use the link to the application form if other authorisations are concerned.

Do you have a sole proprietorship or a head office outside the customs territory of the Union? Please use the link to the application form.

Do you need help applying for an authorisation?

Most applications for an authorisation contain an explanation of the questions. Would you like to know more about the laws and regulations? If so, take a look at the Customs Manual (only available in Dutch).

Does your authorisation involve more than one member state?

If so, also read: Expertise Centre for Cross-border Authorisations.

Are you based abroad?

And do you wish to invest in the Netherlands? Or are you a so-called start-up based abroad? You can then also contact the Foreign investment desk for information on authorisations.

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