Log in for customs matters

As an economic operator, you may log in here to manage your customs matters electronically.

Maintenance and malfunctions

From time to time, the portals may require maintenance or there could be a malfunction. Click on the link below for more information.

Log in

Go to Mijn Douane

  • What can I do with Mijn Douane?

    Mijn Douane enables you to submit your returns for excise duties and consumer tax on a daily, weekly or periodical basis. You may also apply for a return of excise duty and user tax.

    Use the old portal for the transport of excise goods.

    Do you have a sole proprietorship, or are you a freelancer? If so, log in with DigiD or eHerkenning. Is it a different legal form, such as a joint venture (maatschap), private company (bv), general partnership (vof), limited partnership (cv) or public limited company (nv)? In that case you can only log in with eHerkenning.

    For DigiD or eHerkenning you need at least level 3, this level is also called 'substantial'.

    Would you like to apply for eHerkenning or would you like to know more about it? Please click on this link for more information: eHerkenning authentication and authorisation.

Go to EU Trader Portal

  • What can I do with the EU Trader Portal?

    By using the EU Trader Portal you can arrange your cross-border authorisations as of 1 May 2019. From 1 January 2020, you can also apply for DWU authorisations that are only valid in the Netherlands. This is done in a number of stages.

    The portal provides useful tips and how to use it. To go to the portal, please click on ‘í’.

    You log in with eHerkenning which must have reliability level 3.

    Would you like to apply for eHerkenning or would you like to know more about it? Please click on this link for more information: eHerkenning authentication and authorisation.

    The portal works exclusively with the internet browsers Google Chrome 60 or Firefox 45 (or higher).

Go to EU Customs Trader Portal

  • What can I do with the EU Customs Trader Portal?

    The EU Customs Trader Portal enables you to apply for the following:

    • Authorised Economic Operator (AEO) authorisation
    • Binding Tariff Information (BTI)
    • Registered Exporter (REX)
    • Standardized Information Exchange (INF) for special procedures

    You log in with eHerkenning which must have reliability level 3.

    Would you like to apply for eHerkenning or would you like to know more about it? Please click on this link for more information: eHerkenning authentication and authorisation.

    The portal works exclusively with the internet browsers Google Chrome 60 or Firefox 45 (or higher).

Development of the portals

There are two temporary European portals: the EU Trader Portal and the EU Customs Trader Portal. We are continuing to extend these portals with new authorisations. We will let you know if you need to use a portal for an authorisation.

The two European portals will be merged in due course. After that, there will be just one European portal: the EU Customs Trader Portal.

Mijn Douane is in the process of being prepared for applying for excise authorisations.

Do you need any help?

If you have any questions about eHerkenning, please contact your supplier. You may want to ask about logging in as a representative, or arranging for legal chain authorisation. If you have any technical questions about the portal, please contact the National Customs Helpdesk.