Log in for Customs matters
As an economic operator, you may log in here to manage your customs matters electronically.
You log in with eHerkenning
You need eHerkenning (eRecognition) with reliability level 3. Would you like to apply for eHerkenning or would you like to know more about it? Please click on this link for more information: eHerkenning authentication and authorisation.
Logging in on the EU Trader Portal
You can use the EU Trader Portal to apply for and change single authorisations. These are authorisations which are valid in more than 1 Member State. The portal provides useful tips and how to use it. To go to the portal, please click on ‘í’.
Logging in on the EU Customs Trader Portal
With effect from 1 October 2010 you can apply for the AEO authorisation and the Binding Tariff Information (BTI).
Development of the portal
There are two temporary European portals: the EU Trader Portal and the EU Customs Trader Portal. We are continuing to extend these portals with new authorisations. We will let you know if you can use a portal for an authorisation.
The EU portals work exclusively with the internet browsers Google Chrome 60 or Firefox 45 (or higher).
The two European portals will be merged in due course. After that, there will be just one European portal: the EU Customs Trader Portal.
Do your need any help?
Do you have any technical questions about the portal? Please contact Nationale Helpdesk Douane: 088 - 156 66 55. If you have any questions about eHerkenning, please contact your supplier.