Log in for customs matters
As an economic operator, you may log in here to manage your customs matters electronically.
You log in with eHerkenning or DigiD
You need eHerkenning reliability level 3 in order to log into the EU portals.
To log into Mijn Douane, you log in using eHerkenning. One-man businesses can use either eHerkenning or DigiD, which must have reliability level 3. Private individuals must always use DigiD to log in.
Would you like to apply for eHerkenning or would you like to know more about it? Please click on this link for more information: eHerkenning authentication and authorisation.
Logging into Mijn Douane
Mijn Douane enables you to submit your returns for excise duties and consumer tax on a daily, weekly or periodical basis. You may also apply for a return of excise duty and user tax.
Use the old portal for the transport of excise goods.
Logging into the EU Trader Portal
The EU Trader Portal allows you to apply for and change single authorisations. These are authorisations which are valid in more than 1 Member State. The portal provides useful tips and how to use it. To go to the portal, please click on ‘í’.
Logging into the EU Customs Trader Portal
The EU Customs Trader Portal enable you to apply for the following:
- Authorised Economic Operator (AEO) authorisation
- Binding Tariff Information (BTI)
- Registered Exporter (REX)
- Standardized Information Exchange (INF) for special procedures
Development of the portals
There are two temporary European portals: the EU Trader Portal and the EU Customs Trader Portal. We are continuing to extend these portals with new authorisations. We will let you know if you need to use a portal for an authorisation.
The two European portals will be merged in due course. After that, there will be just one European portal: the EU Customs Trader Portal.
The EU portals work exclusively with the internet browsers Google Chrome 60 or Firefox 45 (or higher).
Mijn Douane is in the process of being prepared for applying for excise authorisations.
Do you need any help?
If you have any questions about eHerkenning, please contact your supplier. You may want to ask about logging in as a representative, or arranging for legal chain authorisation. If you have any technical questions about the portal, please contact the National Customs Helpdesk.