Provisioning and bunkering
Do you want to bring supplies or bunkers on board a sea-going vessel? If so, you must first inform the Customs Administration.
Please read below about how to inform us when you bring provisions on board a sea-going vessel.
Notifications for provisioning can only be done digitally after 30 December 2017
You can only submit the notifications of planned provisioning to the Customs Administration digitally via the Air and Maritime Single Window. You do so by using the so-called Notification Ship’s Provision (PRO message). This applies to provisioners and ship suppliers. The implementation of phase 2 of the Air and Maritime Single Window means that this reporting method is the only means left available.
Following your notification, you may be asked to submit supporting documents digitally.
No later than the first business day following the provisioning, you must then submit the customs declarations or the electronic Administrative Documents (e-AD) to the Central reporting centre for provisions. You can drop them off or send them. The address of the reporting centre is shown below.
The address details of the reporting centre are:
Central reporting centre for provisions
Customs Administration Office Port of Rotterdam
NL-3199 LJ Rotterdam (Maasvlakte)
Failure to connect to Customs? Or failure in the automation systems, either at Customs or at your end? The emergency procedure (only available in Dutch) explains what you can do to keep your logistical process going.
Please read below about how to inform us when you bring bunkers on board a sea-going vessel.
Notifications for bunkering until 31 March 2018: by e-mail and digitally
You must report the shipment no later than 2 hours before delivery of the bunkers on board the sea-going vessel. You do so per e-mail, containing the completed and attached Report provisions/bunkers. Send your e-mail to: firstname.lastname@example.org.
It concerns the following notifications:
- notifications for deliveries of bunkers to sea-going vessels
- notifications from another EU Member State for planned deliveries of sea bunkers in the Netherlands
You can also submit your notification for bunkering via the Air and Maritime Single Window. You do so by using the so-called Notification Ship’s Provision (PRO message).
Notifications for bunkering can only be done digitally after 1 April 2018
As from 1 April 2018, you can only submit the notifications of planned deliveries of bunkers to the Customs Administration digitally via the Air and Maritime Single Window. This applies to all bunker suppliers.
In order to give you sufficient preparation time, you have until 31 March 2018 to link up with the Air and Maritime Single Window. This allows for timely digital reporting. We advise you to contact a software vendor who can set up the electronic messaging for you.
As from 1 April 2018 your e-mail notifications will no longer be handled.
After 31 March 2018, you may only use the emergency procedure if the Customs Administration gives you permission to do so. You then report per e-mail, containing the completed and attached Report provisions/bunkers.
Do you have any questions about this change? Please then send us an e-mail: email@example.com.