Dutch Customs - how we work

Balance between supervision and trade facilitation

Speed and predictability are very important in facilitating international trade.

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Interactive governance

With a view to impeding the logistic process as little as possible, the Netherlands follows a 'Coordinated Border Management’ approach.

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Cooperation

Our core values are: trust, service provision, risk-oriented and collaboration.

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Flow of goods

The blue flow of goods for unknown businesses. The green flow of goods for proven reliable market participants. The yellow flow of goods for smart and secure logistics chains.

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Coordinated Border Management (CBM)

Coordinated Border Management (CMB) means 3 things.

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Innovation

Technological developments continue apace, along with relentless increases in the flow of declarations. This is why Dutch Customs are under constant pressure to innovate.

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Triple Helix

Triple Helix stands for the cooperation between Government, the Business Community and Science.

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Pushing Boundaries

Dutch Customs try to find the right balance between customs supervision and trade facilitation. Speed and predictability are essential in this respect.

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Customs National Tactical Centre (DLTC)

The Customs National Tactical Centre (DLTC) plays an important role in the collection and processing of data.

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Services

Serving businesses and citizens also means proactively providing them with information so that they can meet their obligations and know their rights.

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Disputes

In the event of a dispute, there are a number of options: a complaint, an objection (first degree of appeal) or an appeal.

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