Contact with Customs offices
Are you travelling from a country outside the EU by private aircraft or vessel? If so, you will need to file a declaration if you are taking goods with you from that country with a total value of more than € 300. These are the goods you bought or were given there. You must also file a declaration if you are travelling with cash totalling € 10.000 or more. It makes no difference what currency you are carrying.
You must also file a declaration if you are carrying more alcohol or tobacco products to the Netherlands than you are allowed to import duty free. For all of the above situations, you will need to contact a Customs office. The office you need to contact is shown in the list below.
You should also check that your goods are not prohibited.
VAT refund
Do you want to reclaim VAT from your supplier for goods purchased in the EU and exported outside the EU? If so, you can have an invoice for € 50 or more or a VAT refund cheque stamped at Customs. You will need to contact a customs office for this. The office you need to contact is shown in the list below.
Which customs office you need to contact depends on the seaport or airport you have arrived at.
Seaport of arrival | Airport of arrival | Customs office |
---|---|---|
Delfzijl Harlingen Lauwersoog West-Terschelling Oost-Vlieland Oudeschild |
Texel International Airport | Customs office Groningen +31 88 - 15 12 129 douane.dgr.wvp@douane.nl Monday to Friday: 06:00 - 22:00 hours |
N/A | Teuge International Airport Hilversum Airport Lelystad Airport (administratively DSP) |
Customs office Duiven +31 88 -15 28 100 +31 88 -15 49 800 douane.dar.loket.duiven@douane.nl Monday to Friday: 09:00 - 17:00 hours |
N/A | Enschede Airport Twente | Customs office de Lutte +31 88 - 15 28 100 +31 88 - 15 12 256 Monday to Friday: 00.00 - 24.00 hours Saturday: 00:00 - 22:00 hours Sunday: 22.00 - 24.00 hours |
Vlissingen Terneuzen Breskens Veerle-Roompotsluis Stellendam |
N/A | Customs office Breda 088 - 151 61 00 douane.dbr.ft.osodt@douane.nl Monday to Friday: 06.00 - 22.00 hours |
N/A | Breda International Airport Zeeland Airport |
until 31 December 2021:
Customs office Eindhoven 06 - 52 82 29 24 24/7 after 31 December 2021: Customs office Breda 088 - 151 61 00 douane.dbr.ft.osodt@douane.nl Monday to Friday: 06.00 - 22.00 hours |
N/A | Kempen Airport | Customs office Eindhoven Airport +31 88 - 15 79 205 douane.Dei.Luchthavens@douane.nl Monday to Sunday: 05.30 - 24.00 hours |
Den Helder Den Oever Scheveningen IJmuiden |
Rotterdam The Hague Airport Den Helder Airport |
Customs office Amsterdam +31 88 – 15 38 000 douane.dam.werkverdeelpunt@douane.nl Monday to Sunday: 07.00-23.00 hours |
Rotterdam Hook of Holland Schiedam Vlaardingen |
N/A | Customs office Breda 088 - 151 61 00 douane.dbr.ft.osodt@douane.nl Monday to Friday: 06.00 - 22.00 hours |
N/A | Schiphol | Customs office Schiphol Cargo +31 - 88 15 82 716 24/7 |