Contact with Customs offices

Are you travelling from a country outside the EU by private aircraft or vessel? If so, you will need to file a declaration if you are taking goods with you from that country with a total value of more than € 300. These are the goods you bought or were given there. You must also file a declaration if you are travelling with cash totalling € 10.000 or more. It makes no difference what currency you are carrying.
You must also file a declaration if you are carrying more alcohol or tobacco products to the Netherlands than you are allowed to import duty free. For all of the above situations, you will need to contact a Customs office. The office you need to contact is shown in the list below.
You should also check that your goods are not prohibited.

VAT refund

Do you want to reclaim VAT from your supplier for goods purchased in the EU and exported outside the EU? If so, you can have an invoice for € 50 or more or a VAT refund cheque stamped at Customs. You will need to contact a customs office for this. The office you need to contact is shown in the list below.

Which customs office you need to contact depends on the seaport or airport you have arrived at.

Airport or seaport of arrival
Airport of arrival
Customs office
Delfzijl
Harlingen
Lauwersoog
West-Terschelling
Oost-Vlieland
Oudeschild
Texel International Airport
Customs office Groningen
+31 88 - 15 12 129
douane.dgr.wvp@douane.nl
Monday to Friday: 06:00 - 22:00 hours

Teuge International Airport
Hilversum Airport
Lelystad Airport (administratively DSP)
Customs office Duiven
+31 88 -15 28 100
+31 88 -15 49 800
douane.dar.loket.duiven@douane.nl
Monday to Friday: 09:00 - 17:00 hours

Enschede Airport Twente
Customs office de Lutte
+31 88 - 15 28 100
+31 88 - 15 12 256
Monday to Friday: 00.00 - 24.00 hours
Saturday: 00:00 - 22:00 hours
Sunday: 22.00 - 24.00 hours
Vlissingen
Terneuzen
Breskens
Veerle-Roompotsluis
Stellendam

Customs office Breda
088 - 151 61 00
douane.dbr.ft.osodt@douane.nl
Monday to Friday: 06.00 - 22.00 hours


Breda International Airport
Zeeland Airport
until 31 December 2021:
Customs office Eindhoven
06 - 52 82 29 24
24/7

after 31 December 2021:
Customs office Breda
088 - 151 61 00
douane.dbr.ft.osodt@douane.nl
Monday to Friday: 06.00 - 22.00 hours

Kempen Airport
Customs office Eindhoven Airport
+31 88 - 15 79 205
douane.Dei.Luchthavens@douane.nl
Monday to Sunday: 05.30 - 24.00 hours
Den Helder
Den Oever
Scheveningen
IJmuiden
Rotterdam The Hague Airport
Den Helder Airport
Customs office Amsterdam
+31 88 – 15 38 000
douane.dam.werkverdeelpunt@douane.nl
Monday to Sunday: 07.00-23.00 hours
Rotterdam
Hook of Holland
Schiedam
Vlaardingen

Customs office Breda
088 - 151 61 00
douane.dbr.ft.osodt@douane.nl
Monday to Friday: 06.00 - 22.00 hours
Schiphol

Customs office Schiphol Cargo
+31 - 88 15 82 716
24/7

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