In the section 'Contact' you'll find our phone numbers and addresses, when and how to report a change of address, what you can do if you do not agree with us, your rights and obligations and how you can report crime anonymously.
Calling a Tax Information Line
Call with the appropriate Tax Information line.
Please find our addresses here.
Submitting a change of address
You do not need to submit a change of address to the Netherlands Tax and Customs Administration. If you change address, you notify your municipal authority.
You do not agree
If you are unhappy about the working method or conduct of the Tax Administration, Customs or the Tax Administration/Allowances, you can file a complaint.
Your rights and obligations
You must file tax returns in a correct, complete and timely manner. You may have to file a tax return of your own accord, on paper or using tax return software. Read more about payments, additional assessments, objection and penalty.
Reporting malicious and phishing e-mails
Read our advices if you receive a malicious e-mail. If possible, forward the suspected malicious e-mail to us.
Data leak, vulnerability, or abuse of our computer systems? Please report it
Please report us immediately of any data leaks, misuse, vulnerability or other security threats you find in the Tax Authorities' ICT systems.
Information for Mail Server Managers
The Tax and Customs Administration of the Netherlands is continuously improving the systems to be able to send e-mails in a secure way and to combat phishing.
Report crime to Tax and Customs Administration of the Netherlands (Belastingdienst, Douane, Toeslagen).
Customs: Development of digital declaration software
Are you developing software for the purpose of submitting digital customs declarations? Than you have to ensure that your digital (electronic) messages comply with certain requirements.