Only your courier company knows where your shipment is.

• Read about the whereabouts of your parcel

• Find out whom to contact if you suspect excise duty fraud

• Check the availability of the Customs declaration systems
• Check the availability of all Customs portals
• Check the overview of planned maintenance of the Customs portals and declaration systems
• Contact Dutch Customs National Helpdesk 24/7

• Find out whom to contact with questions about cross-border authorisations

We can advise you on the Dutch and European tax and customs laws and regulations.

• Contact our Foreign investment desk

• Find out how to contact the NCTF

• Read how to file a complaint

• Find out how to contact the Customs press officers