Report a suspicious phone call or letter

Have you received a phone call or letter from someone claiming to be the Dutch Tax Administration (Belastingdienst)? It may be a scam.

We sometimes call or send letters. But we never:

• ask for payment details over the phone without checking your identity
• threaten you with penalties if you do not pay immediately
• ask for personal details without proper verification

Still unsure if the contact was real? Report it.

How to report a suspicious phone call

1. Write down:

   • the phone number of the caller
   • what the caller said
   • any bank account number or website they mentioned
   • whether the call was threatening or urgent

2. Send an email with this information

   Email this information to valse-email@belastingdienst.nl (Use this email address only for this purpose. Do not use it for tax-related questions.)

You can also check if the phone number is on our list of official numbers (only available in Dutch).

How to report a suspicious letter

• Take a clear photo of the letter

• Or send the original letter by post to:

  Belastingdienst / Security Operations Center
  P.O. Box 9050
  7300 GM Apeldoorn
  The Netherlands

• Or email a photo of the letter to valse-email@belastingdienst.nl (Use this email address only for this purpose. Do not use it for tax-related questions.)

What happens after you report it?

• You will receive a confirmation that your message or letter has been received.
• We will investigate and take action if needed.
• Because we receive many reports, we cannot respond personally.

See examples of fake letters and calls

Go to fake letters and calls examples (only available in Dutch)